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What is TrustMark Fairtrades?

4th May 2021 |

Company News

Trustmark Certificate

When choosing your window installers, it is important to ensure that they are registered by all of the correct companies and that they use up to date practices. Not only are all of Majestic Design’s lead installers fully employed by us, MTC registered and FENSA accredited, but we are also registered by TrustMark Fairtrades.

At Majestic Designs, we are proud to be a TrustMark registered home improvement company. Being registered by TrustMark allows us to receive reviews from genuine customers and gives a rating so that you can make an informed decision about your window installers.

TrustMark Fairtrades: What is it?

TrustMark is an accreditation designed to safeguard building standards across the home improvement industry. TrustMark is the only government endorsed scheme that independently verifies the quality of a company’s services, benchmarking the standard of their installations against industry expectations, and giving you an idea of their reputability. Customers can submit reviews and each home improvement business is given a rating out of 10. Majestic Designs currently has a TrustMark Fairtrades score of 9.49/10 from 2,500 independent reviews.

Why is it important?

In order to become a TrustMark approved installer, businesses must have had their technical skills independently checked. Alongside this, TrustMark Fairtrades businesses must sign up to a code of practice and offer insurance backed guarantees as well as Deposit Insurance Protection.

Choosing an installer that is licensed to carry the TrustMark logo, like Majestic Designs, can give you extra peace of mind when it comes to choosing the right company to improve your home and protects you from loss of money should anything go wrong.

The benefits of choosing a TrustMark Fairtrades Registered business:

When choosing to make home improvements, it can be tricky to find a company that you trust. There are a variety of benefits that come with choosing a TrustMark registered installer. Here are a few of the most important:

1. Quality Assurance

All TrustMark Fairtrades registered installers are rigorously monitored in order to make sure that they offer the highest levels of trading practices, customer satisfaction and installation quality. Their work is benchmarked against British industry standards and best practices, ensuring that the quality of work and service you receive is the highest possible.

All of Majestic Designs windows are manufactured at our state-of-the-art factories in Cheddar, allowing us to provide high quality British manufacturing straight to our customers and cutting out any manufacturing middlemen. This means that we can control the quality of our glazing from design to installation.

2. Independent Complaints Management

In the unlikely event that you have a dispute with a TrustMark Fairtrades approved installer, complaints will be managed through an independent, user friendly complaints process. This makes lodging a complaint much fairer, easier and quicker – giving you peace of mind that should anything go wrong, you will be able to easily resolve any issues.

Furthermore, all of Majestic Designs window installers are fully employed by us. Unlike many window companies who use dubious casual workers, all of Majestic Designs lead installers are employees who are MTC registered and FENSA accredited. This means that should you have any complaints about installation, we can quickly follow these up with our staff.

3. Financial Peace of Mind

Choosing a TrustMark Fairtrades registered installer such as Majestic Designs will give you financial security that you wouldn’t get with a lone installer. If a TrustMark Fairtrades registered installer folds before completing an installation, your money will be completely protected thanks to the rigorous deposit protection schemes and warranties that all registered TrustMark Fairtrades registered companies must legally provide to their consumers.

Majestic Designs: TrustMark Fairtrades registered glazing installers in Somerset

Majestic Designs install a range of high quality windows, doors and conservatories across the Somerset region, in towns like Bridgwater, Weston-super-Mare and Street. Get in contact with our friendly team to find out more about how our TrustMark Fairtrades registered service could help your business.

Customer Testimonials

“The fitting team were a credit. Clean, efficient and pleasant to know. Site left in a very clean state. Thank you.”

Mr & Mrs Parrott, Weston-Super-Mare

“All round excellent service. Used you in our previous home and was delighted with both installations you have done for us. Thank you.”

Mrs Hammerley & Mrs Manson, Weston-Super-Mare

“I cannot fault anything & best thing I ever did. I am relieved & happy that I have attractive doors & windows. Thank you.”

Mrs O'Connor, Tiverton

“Thank you!”

Mrs Twitchett, Puriton

“Efficient, tidy, friendly and good workers. Would have no trouble recommending their work.”

Mrs Cleaver, Ilminster

“We are very pleased with the product and service.”

Mrs Cawte, Mark, Somerset

“I had been putting off having the windows replaced but actually it was really easy & not too disruptive at all. Thank you & the …

Mrs Bennett, Bridgwater

“Great service, good price, thank you.”

Mrs Thompson, Priddy

“Good sales approach!”

Mr & Mrs Timms, Backwell

“Your installation team worked in a tidy methodical way. They left no mess and rooms were left vacuumed and neat. A special thank you to …

Mrs Labanc, Taunton

“I wanted to let you know how delighted I am with the new windows installed by your company recently. Everyone with whom I have had …

Mrs Mason, Weston-Super-Mare

”Due to the weather conditions on the days of installation your team performed outstanding work and should be rewarded accordingly.”

Mr & Mrs Fell, Burnham-on-Sea

“All the workmen that came did a good job, kept everything clean & tidy. Pleasure to have them here.”

Mr & Mrs Carpenter, Highbridge

“We will certainly call you if we require further windows, and will be recommending you to all. The two window fitters were very good.”

Mr Wood, Highbridge

“From start to finish everyone who we dealt with at Majestic, without exception, were courteous, professional and knowledgeable. Would definitely and use again when we …

Mr & Mrs Harvey, Burnham-on-Sea

“I am writing to confirm how delighted my husband and I are with the installation of our windows. Your men worked extremely hard and did …

Mr & Mrs Heal, Burnham-On-Sea

Serving clients across Somerset and the South West

Majestic Designs install quality double glazing products throughout Somerset. From Taunton to Yeovil and Weston-super-Mare to Wells; our insistence on quality installations and outstanding customer care remains the same. With our factories and showroom in Cheddar, we are conveniently located in the heart of Somerset, with easy access to the surrounding towns and villages. As part of the local community, we are dedicated to improving the lives of all our customers and by employing a local workforce we are investing in the future prosperity of the area.