What Accreditations Should a Double Glazing Company Have?

Replacing or buying double glazing for your home is a big decision, so it’s important to feel confident that you’re choosing an installer you can trust. Will the windows and doors be as good as promised? Is the company reliable? Will they do a proper job?

Trusting your gut is a good start. Do the people at the company seem friendly and helpful? Do they know their stuff? Have they been in business for a while? Majestic Designs, for example, has been around for over 22 years. But while a company may give a good first impression, it’s always worth looking for concrete proof of their credibility – their accreditations.

Accreditations certify that a company has been independently assessed and adheres to building regulations, giving you peace of mind that the installation will be done correctly and the products will stand the test of time. Here are the key credentials to look for when choosing a double glazing company.

Double Glazing and Building Industry Accreditations

FENSA

FENSA (Fenestration Self-Assessment Scheme) is a government-backed certification that ensures replacement windows and doors conform to the set standards in place for thermal performance in the home. A FENSA-approved installer, like Majestic Designs, is regularly inspected to make sure these standards are continually maintained.

One of the biggest benefits of using a FENSA-certified company is that you’ll receive a FENSA certificate when your installation is complete. This document proves that your windows and doors are compliant with building regulations and is often required if you ever sell your home. Without it, you might need to pay for additional inspections or approval from your local authority.

TrustMark

TrustMark is the UK’s only government-endorsed quality scheme for home improvement services. A company with TrustMark accreditation has been thoroughly vetted for quality workmanship, trading practices and customer service. This means you’re dealing with a company that has agreed to regular assessments, follows strict codes of practices and provides clear customer protection policies.

TrustMark-approved businesses also have access to a dispute resolution service, which can be useful if any issues arise. At Majestic Designs, we provide a 10-year guarantee with every product and installation, backed by the TrustMark scheme for extra peace of mind.

BFRC

The British Fenestration Rating Council (BFRC) is the UK’s most trusted authority on energy performance ratings of windows and doors. Their rating system works similarly to energy labels on appliances like fridges and washing machines, helping homeowners understand how efficient their glazing is.

A BFRC-certified company uses windows and doors that have been independently tested to meet high energy efficiency standards. At Majestic Designs, every window we install is BFRC-rated and achieves an A+14 WER score as standard. This means your home stays warmer in the winter and cooler in the summer, and you’ll also spend less on heating bills – reducing your overall carbon footprint.

HomePro

A HomePro-registered company provides an Insurance-Backed Guarantee (IBG). This is an important protection for homeowners because it means that even if the company stops trading, your installation is still covered.

An IBG also ensures that if anything goes wrong with your windows or doors, you won’t be left with expensive repair costs. Before choosing an installer, always check if they provide an IBG – it’s one of the best ways to make sure your investment is protected in the long run.

MTC Certification

By law, window and door installers must hold Minimum Technical Competencies (MTC) certification. This means that everyone working on your installation, from the surveyors measuring up to the installers fitting your windows and doors, has the necessary skills and knowledge to do the job properly.

At Majestic Designs, every member of our team holds MTC certification, so you can be sure that the people working on your home are fully qualified and experienced.

Product Assurances

Even the most qualified installers can only do so much with subpar materials, so it’s worth checking that the windows and doors themselves meet high standards for energy efficiency, security and durability. For example, are the products BFRC-certified, ensuring they’re as energy-efficient as promised? For extra peace of mind, ask to see their BFRC certificate, which should list the company’s name.

You can also look out for Kitemark status, a sign that a product has been independently tested and proven to meet recognised safety and quality standards. While this isn’t a legal requirement, it’s a strong indication of reliability.

It’s also worth considering the components used in your windows and doors. Do they come from reputable suppliers? For example, Majestic Designs uses Pilkington glass for high-performance glazing and Yale locking systems for ultimate security.

If security is a priority, check whether the company offers Secured by Design products. This is a UK police-backed initiative that promotes glazing and locking systems designed to reduce crime. Choosing Secured by Design-certified windows and doors adds an extra layer of protection to your home.

Peace of Mind is Priceless

We want you to feel completely confident that you’ve chosen the right double glazing company for your home. Along with checking accreditations and product quality, it’s always a good idea to look at customer testimonials and reviews to see what others have to say about their experience. A trusted company should have a strong track record of happy customers.

If you’d like to ask any questions about our accreditations – or anything else – contact a member of our team today.